If a mover holds your goods for ransom, contact local police and the Federal Motor Carrier Safety Administration immediately. Do not sign new documents under duress. Legitimate movers must follow the terms of your original contract. Keeping your paperwork accessible is vital for resolving these mover scams quickly.
Online reviews are a great starting point but should be verified through other sources. Look for patterns in feedback and check the company’s record with the Better Business Bureau. Mover scams often use fake reviews to hide their true nature. Always verify their physical office and USDOT number for total security.
No, it is illegal for a mover to refuse to unload your household goods once you have paid the amount specified in your binding estimate. If they attempt this, they are violating federal laws designed to protect consumers from mover scams. You have the right to involve law enforcement to regain access to your items.
You can enter the number into the official federal database to see the company's safety rating and insurance status. If the number is inactive or belongs to a different company, you are likely dealing with mover scams. Professional businesses will always prominently display this number on their trucks and website.
Mover scams prefer cash because it is untraceable and cannot be recovered through a bank dispute once the scam is complete. Legitimate businesses accept multiple forms of payment, including credit cards and checks. If a company refuses to accept anything but cash, it is a clear sign you should find a different mover.